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Augsense Lab Pvt Ltd("we," "our," or "us") is committed to protecting the privacy of visitors to our website, http://www.augsenselab.com/ ("Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

Personal Data

We may collect personally identifiable information ("Personal Data") that you voluntarily provide to us when you:

• Fill out forms on our Website (e.g., contact forms, demo requests, newsletter sign-ups, download requests).

• Communicate with us via email or other channels.

• Apply for a job through our website.

• Participate in surveys or provide feedback.

This Personal Data may include, but is not limited to:

• Name

• Email address

• Phone number

• Company name

• Job title

• Any other information you choose to provide.

Derivative Data

When you visit our Website, our servers automatically collect certain information, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website. This information is primarily used for the operation of the Website, to maintain the quality of the service, and to provide general statistics regarding the use of the Website.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. A detailed explanation of how we use these technologies is provided in our Cookie Policy.

Usage of Collected Information

 

Purpose for Collection of Personal Information

 

The Company collects and processes personal information solely for legitimate business purposes and in accordance with applicable laws. Personal information may be collected for one or more of the following purposes:

 

• To respond to enquiries, requests for information, demonstrations or customer support requests;

• To process job applications and evaluate candidates for employment opportunities;

• To provide, operate, maintain and improve the Company's website, products and services;

• To communicate with users regarding enquiries, products, services, updates and marketing communications (where consent has been provided);

• To comply with applicable legal, regulatory and contractual obligations;

• To protect the security, integrity and functionality of the Company's systems and website;

• To prevent fraud, misuse, unauthorized access or other unlawful activities; and

• For any other purpose for which the information was collected or where the user has provided explicit consent.

 

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Website.

• To improve, personalize, and expand our Website.

• To understand and analyse how you use our Website.

• To develop new products, services, features, and functionality related to our areas of operation.

• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes.

• To send you emails (if you have opted in).

• To find and prevent fraud.

• For compliance with legal obligations.

• For analytics and research purposes.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

 

Security of Your Information

We use administrative, technical, and physical security measures to help protect your Personal Data. While we have taken reasonable steps to secure the Personal Data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

Your Privacy Rights

Depending on your location, you may have the following rights regarding your Personal Data:

• Right to Access: Request a copy of the Personal Data we hold about you.

• Right to Rectification: Request correction of inaccurate or incomplete Personal Data.

• Right to Erasure ("Right to be Forgotten"): Request deletion of your Personal Data under certain conditions.

• Right to Restrict Processing: Request restriction of the processing of your Personal Data under certain conditions.

• Right to Data Portability: Request transfer of your Personal Data to another organization or directly to you, under certain conditions.

• Right to Object: Object to our processing of your Personal Data under certain conditions.

• Right to Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your Personal Data.

To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

The Company's Website is not intended for use by children and the Company does not knowingly collect personal information from children.

 

If the Company becomes aware that personal information relating to a child has been collected inadvertently or without the knowledge or consent of the parent or lawful guardian (where applicable), the Company shall promptly take reasonable steps to delete or anonymize such personal information from its records unless retention is required under applicable law.

 

Parents or legal guardians who believe that a child has provided personal information to the Company may contact the Grievance Redressal Officer to request its deletion or seek further assistance.

 

Grievance Redressal Mechanism

The Company is committed to addressing concerns relating to the collection, use, processing, storage and disclosure of personal information in a fair and timely manner.

 

Any individual who has a grievance relating to their personal information, including requests for correction, deletion, withdrawal of consent, or complaints regarding the handling of personal information, may submit a written complaint to the Grievance Redressal Officer.

 

Upon receipt of a grievance, the Company shall acknowledge the complaint and endeavour to resolve the same within a reasonable period in accordance with applicable law. The Company shall maintain confidentiality while processing grievances and shall take appropriate corrective action wherever required.

 

External Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

 

Grievance Redressal Officer

For any questions, concerns or grievances relating to this Privacy Policy or the processing of personal information, users may contact the Company's Grievance Redressal Officer.

 

Grievance Redressal Officer: Sudheer Krishnan (COO) Grievance Redressal Officer

Email: contact@augsenselab.com

Phone: +91 8606036524

Postal Address:

Augsense Lab Private Limited

TrEST Research Park, GEM Building,

Opp. College of Engineering Thiruvananthapuram (CET),

CET P.O., Kerala – 695016

 

The Company shall endeavour to acknowledge and address grievances relating to personal information in a timely manner in accordance with applicable law.